Frequently Asked Questions

Channel Sales Consulting – Assisting your sales team in achieving their growth objectives and maximizing the potential of your existing partnerships.

IT Consulting & Advisory – Our seasoned team possesses the expertise to select, configure, and implement the optimal infrastructure tailored to your clients’ specific requirements, ensuring that you provide the most suitable configuration.

• Marketing management
• Web development
• Public Relation services
• Value Added Sales Management

Primarily 360 Sales Solution assist in IT Consulting and Channel Sales Management. This way we help our clients in the following metrics:

• Save time, money, and increase profitability,
• Increase brand awareness,
• Improve your network and AI infrastructure,
• Technology integration.

Core Services are fixed, baseline foundational resources included in every Fully Managed IT Service Level Agreement.

• Channel Strategy Development – Are you reaching your full potential in the market? A well-crafted Channel Strategy ensures your products and services meet the right customers, at the right time, and through the right platforms.
  Channel Strategy Development focuses on aligning your sales and distribution channels with your business goals, ensuring efficiency, scalability, and increased revenue. By identifying the best partners, platforms, and technologies for your business, you’ll create a seamless journey for your customers, whether they shop online, in-store, or through resellers.
• Incentive Programs and Relationship Management – The secret to lasting success isn’t just acquiring customers—it’s building relationships that last. With the right Incentive Programs and Relationship Management strategies, you can engage your audience, inspire loyalty, and turn partners, customers, and employees into brand advocates.

  Incentive Programs motivate performance and reward commitment. Whether it’s through discounts, rewards, exclusive perks, or recognition, these programs inspire actions that drive your business forward.
  Relationship Management focuses on nurturing strong, meaningful connections. By understanding the needs of your audience and delivering personalized experiences, you create trust and loyalty that stand the test of time.

• Channel Marketing Support – In today’s competitive market, your success hinges on how well you empower your channel partners to promote and sell your products. Channel Marketing Support ensures your partners have the tools, resources, and strategies they need to succeed—while strengthening your brand and driving sales.
• Front-End/Back-End Development – Your website or app is more than just a digital presence—it’s a reflection of your brand. With a perfect blend of Front-End and Back-End Development, you can create a user experience that captivates your audience while ensuring robust functionality behind the scenes.

   

  Front-End Development
  We bring your vision to life with stunning, responsive designs and intuitive interfaces. From eye-catching visuals to smooth navigation, our front-end experts craft experiences that keep users engaged across all devices.

• Web Design and UI/UX – Your website is more than just an online platform—it’s your brand’s first impression. With cutting-edge Web Design and user-focused UI/UX, we create experiences that captivate, engage, and convert. A visually stunning and responsive website sets you apart in a crowded digital landscape. Our designs are tailored to your brand’s identity, ensuring your site reflects professionalism and innovation while remaining easy to navigate.
• Technology Integration Support – In a fast-paced digital world, your success depends on how seamlessly your technology works together. Technology Integration Support helps you connect systems, platforms, and tools into a unified ecosystem that drives efficiency, innovation, and growth. Disconnected systems can slow down operations and create inefficiencies. By integrating your technology, you enable seamless data flow, improve collaboration, and unlock the full potential of your digital infrastructure.
• Server and AI infrastructire design and integration – In the age of artificial intelligence, your infrastructure needs to work smarter, not harder. Our Server and AI Infrastructure Design and Integration services provide the foundation you need to accelerate performance, streamline operations, and scale with confidence. We design and deploy server architectures tailored to your unique needs. Whether it’s high-performance computing, cloud integration, or on-premises optimization, our solutions deliver reliability, security, and efficiency. Unlock the potential of AI with infrastructure designed to handle complex data and machine learning workloads. From GPU-accelerated systems to edge AI deployment, we ensure your setup meets the demands of today’s cutting-edge technologies.
• After-Sales Support – The journey doesn’t end at the sale—it’s just the beginning. With our dedicated After-Sales Support, we ensure your customers remain satisfied, loyal, and confident in their decision to choose your brand. Great support builds trust and strengthens relationships. By addressing customer needs post-purchase, you not only enhance satisfaction but also turn buyers into lifelong advocates for your brand.
  
  

If a client has more than one location – with expanded Network Management & Vendor Technical Assistance requirements – additional Core Services charges will apply.

We provide a comprehensive suite of services that complement each other. Our offerings include IT advisory, server and AI consultancy, channel management consulting, branding, marketing communication, and public relations. Our core competencies lie in our exceptional execution of these solutions.

Yes, we have experience with standards like GDPR, HIPAA, or PCI DSS. This alignment enables clients to leverage business-optimizing technology that operates smoothly without the need for constant, reactive emergency interventions, giving them more time to concentrate on growing their business.

Do you offer vendor-neutral advice? Our recommendations are completely vendor-neutral. We do not have exclusive partnerships or obligations to specific vendors, which ensures that our advice is tailored solely to your organization’s needs. Resetting a password is considered a P4 task. The good news is that we can provide you with a self-service password solution, eliminating the need to submit a support ticket.
The result is comparable to compound interest: consistently investing in the process over time leads to improved service quality and responsiveness that build exponentially. Delaying or neglecting this investment makes it nearly impossible to catch up.

Operationally mature organizations in the following verticals:

• Professional
• Manufacturing
• Legal
• Finance/Banking
• Insurance
• Real Estate
• Healthcare
• Nonprofit
• AI
• IT
• Lifestyle
• Sporting
• Army
• Government